No tiers, no upsell maze. Every Kilncrest home gets the full reliability service — the retainer covers presence and oversight; repair work is billed transparently as it happens.
Our roster is limited to eight homes so service quality never dilutes. Current rate is locked for 12 months; pricing for future roster openings is based on home size and visit frequency.
Heat and thermostat verification, water heater, softener and filtration, humidifier, sump, visible plumbing, breaker panel scan.
Roofline and gutters from grade, siding and trim, windows and doors, decks, irrigation heads, snow load and ice damming in season.
Signs of water intrusion or pests, appliance run-check, alarm and camera status, doors and locks, overall condition photos for your records.
Homeowner policies typically cover a burst pipe or water discharge only when reasonable preventive steps were taken — heat maintained, water managed, someone actually checking on the home. When a house sits empty with no record of any of that, it's exactly what a claims adjuster questions. Kilncrest turns every walkthrough into evidence.
Every visit is logged with date, time, and photos — the thermostat reading, the mechanical room, the condition of the home that day.
Heat verified, water status checked, freeze risks flagged and acted on — the specific steps insurers expect of a well-cared-for vacant home, documented as they happen.
Reports reach you the same day, and the full visit history stays yours — a continuous record that your home was professionally looked after, week after week.
We're not an insurance company and can't decide a claim — but if you ever need to show your home was being looked after, you'll have the record in hand.